Banking is not a “show up and pick up your paycheck on Friday” kind of job.
Your team deals with your customer’s money! And what’s more important than that … except maybe who takes care of your kids?
We ask our staff to be reliable, show up on time, look appropriate and act professionally. But it’s so much more than that. We ask them to, at minimum, have a basic understanding of lending, savings and investments … maybe even insurance. We expect them to know what questions to ask to help make an informed product or service recommendation. They should know how to use our online banking, bill pay and our apps.
Let’s face it, your team rocks!
But how do you let them know?