Are You “Great”?

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SoFi, a self described “modern finance company,” aired a catchy ad in [...]

From Good to Supercalifragilisticexpialidocious

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Sometimes unforgettable experiences can come from tragic circumstances. I recently took my parent's 15-year-old [...]

It’s All About Perspective

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You know life is a funny thing… you have energy when you [...]

Make it Personal

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I recently had a “customer service” experience that really hit it out [...]

A Huntington Bank Experience. What Would YOU Do?!?

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And their tagline is "Welcome." Oh the irony! My 12-year-old son tried [...]

The “Points” of Airline Rewards Programs and Your Branches

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Rewards programs DO work! You reward repeat customers and your sales increase. [...]

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